Observation
Describe what you actually see or hear, without interpretation or judgement.
A practical approach to express honestly, listen with empathy, and build connection – even in conflict.
NVC helps you prioritize connection over winning, separate what you observe from how you interpret it, name feelings and needs instead of blaming, and make clear requests.
Describe what you actually see or hear, without interpretation or judgement.
Put words to how the situation makes you feel.
Connect the feeling to an underlying need – what matters to you.
Ask concretely for what you want – as a request, not a demand.
Three steps – watch, practice and go deeper.
A short introduction video that gives you the overview in a few minutes.
To the video → 2Try it yourself: rewrite a real comment with the AI tool and see the difference instantly.
Open the tool → 3Books, networks and talks for those who want to continue on their own.
To the resources →A quick overview in a few minutes.
Paste a text and get back a short, respectful NVC version.
Books, networks and talks for those who want to learn more.
Swedish network with courses, practice groups and resources in Swedish.
Free intro lecture 19.00–20.00 on the 1st of every month Visit nvcsverige.se →A longer walkthrough of NVC straight from the founder himself.
Watch on YouTube →The official international organisation (CNVC) with trainings and materials.
Visit cnvc.org →Nonviolent Communication: A Language of Life by Marshall B. Rosenberg.
Learn more at Adlibris →Answers to common questions about Nonviolent Communication – easy to read and quote.
NVC, sometimes called giraffe language, is an approach and communication model developed by the psychologist Marshall Rosenberg. It helps you express yourself honestly and listen with empathy, focusing on the feelings and needs behind what we say and do.
NVC was developed by the American psychologist Marshall B. Rosenberg (1934–2015). He founded the Center for Nonviolent Communication (CNVC) in 1984 and spread the method through books and workshops worldwide.
The four components are Observation, Feeling, Need and Request (OFNR). You describe what you observe without judgement, express the feeling it evokes, connect the feeling to a need, and then make a concrete request.
An observation describes what can actually be seen or heard, for example “you arrived 20 minutes after the time we agreed”. An evaluation interprets or judges, for example “you are irresponsible”. NVC encourages you to keep the two apart.
Needs are universal and shared by all humans, such as safety, respect, belonging, autonomy or meaning. In NVC, feelings are seen as signals of whether our needs are met or not. A need is not tied to a particular person or action – it is separate from the strategy used to meet it.
A request is concrete, positively phrased and possible to decline without punishment. If a “no” is met with pressure, guilt or punishment, it was in effect a demand. NVC is built on requests rather than demands.
Marshall Rosenberg used the giraffe – the land animal with the largest heart and a wide view – as a symbol for empathic NVC language, and the jackal as a symbol for judging, demanding language. The images are teaching aids, not judgements about people.
Empathic listening means trying to hear the feeling and need behind what someone expresses, instead of immediately defending, advising or judging. It often helps to guess out loud: “Are you feeling frustrated because you would like to be heard?”
Yes. NVC is especially useful when the tone is harsh. By describing observations instead of accusing, and expressing your own feelings and needs, you can lower the temperature and invite dialogue rather than escalate the conflict.
Start small: put words to a feeling and a need in an everyday situation and phrase a concrete request. Watch an introduction video, try the AI tool on this page, and read on via the resources. Practising in real conversations helps the most.
No. NVC is neither religious nor party-political. It is a communication method that anyone can use, regardless of background or beliefs.