Tool
The conversation timer
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What: A simple timer that helps you let silence do its work.
Why: We often interrupt too early. A few seconds of silence gives the other person room to finish thinking – and you a chance to truly listen.
How: Hold your thumb on the button while the other talks. Release when they go quiet; after three seconds you get a signal that it's your turn.
Rest your thumb on the button while the other person talks. Release when they go quiet – after three seconds of silence you'll feel a signal: now you can reply without interrupting.